This Privacy Policy describes how Chapter Worldwide collects, uses, and shares your personal information when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit the site or make a purchase, we collect the following types of information:
Information You Provide:
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Name
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Email address
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Billing and shipping address
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Phone number (if provided)
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Payment information (processed securely via Shopify Payments, PayPal, or your selected method)
Automatically Collected Information:
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Device type and browser
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IP address
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Time zone
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Pages visited and time spent on the site
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Referring URLs or search terms
2. How We Use Your Information
We use your information to:
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Fulfill orders and provide customer service
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Process payments securely
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Communicate with you about your order
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Send promotional emails (only with your consent)
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Improve and optimize our website
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Prevent fraud and maintain website security
3. Sharing Your Information
We may share your information with trusted third-party providers, such as:
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Shopify – our eCommerce platform
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Payment gateways – including PayPal, Stripe, or Shopify Payments
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Shipping partners – such as DHL, UPS, or FedEx
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Analytics services – including Google Analytics
These providers use your data only to perform specific services on our behalf.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your shopping experience. Cookies help remember your preferences and gather usage analytics.
You can disable cookies in your browser settings, but some features of our site may not work properly as a result.
5. Marketing Communications
If you opt in, we may send you promotional emails. You can unsubscribe at any time using the “Unsubscribe” link in the email or by contacting us directly.
6. Data Retention
We retain your personal data only as long as necessary to fulfill our services and obligations, unless a longer retention period is required by law.
7. Your Rights
If you are located in the EU, UK, or another region with similar data protection laws, you have the right to:
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Access the personal data we hold about you
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Correct inaccuracies in your data
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Request deletion of your data
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Restrict or object to data processing
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Request a copy of your data in a portable format
To exercise your rights, contact us at support@chapterworldwide.com.
8. Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment transactions are encrypted using SSL technology.
9. International Transfers
Your data may be transferred to countries outside of your residence, such as the United States or the European Union. Where applicable, we ensure such transfers comply with local data protection laws.
10. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. By continuing to use the site, you agree to the updated policy.